Celebrate what you’re doing well
1. We offer clear next steps to our guests to make it easier for them to connect with our church.
2. We intentionally station volunteers where guests will potentially make decisions.
3. Our volunteers invite their friends to join their team.
Focus on what needs immediate attention
1. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.