Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”