Your church meets the expecation

Your church scored 81%
81%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    78%
  • People
    78%
  • Processes
    71%
  • Program
    75%
# Name Place People Processes Program Avg (%)
1 Sandra Gill 100 90 70 65 81
2 Linda Saxton 80 85 70 85 80
3 Terri Stuckman 95 95 95 90 94
4 Brittany Ezell 65 55 45 45 53
5 Freddie Jones 85 100 80 80 86
6 Ronald Bailey 80 75 65 70 73
7 Sytara Berry 50 80 75 100 76
8 Lutania Bridges 65 70 65 65 66
9 Christopher Russell 85 55 70 75 71
Church Average 78 78 71 75 76%

Detailed Report:

Celebrate what you’re doing well
  1. 1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  2. 2. People walk out of church feeling better than when they came in.
  3. 3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.


Focus on what needs immediate attention
  1. 1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  2. 2. Our volunteers are well-trained and regularly show up on time.
  3. 3. Volunteers are always well-informed and never tell me, “I didn’t know.”
  • Review current areas of great alignment
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      Absolutely true
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Sandra Gill Absolutely true
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely false
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely false
      • Lutania Bridges Absolutely true
      • Christopher Russell Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      • Sandra Gill Absolutely true
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely true
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Unsure
      • Lutania Bridges Absolutely true
      • Christopher Russell Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Sandra Gill Absolutely true
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Unsure
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely false
      • Lutania Bridges Absolutely true
      • Christopher Russell Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Sandra Gill Absolutely true
      • Linda Saxton Unsure
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely true
      • Freddie Jones Absolutely false
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely true
      • Lutania Bridges Absolutely false
      • Christopher Russell Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Sandra Gill Absolutely true
      • Linda Saxton Unsure
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely false
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely false
      • Lutania Bridges Absolutely true
      • Christopher Russell Absolutely false
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Sandra Gill Absolutely true
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Unsure
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely true
      • Lutania Bridges Unsure
      • Christopher Russell Absolutely false
    • Our volunteers invite their friends to join their team.
      • Sandra Gill Absolutely true
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely false
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely true
      • Lutania Bridges Absolutely true
      • Christopher Russell Unsure
  • Celebrate current areas of great alignment
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Sandra Gill Absolutely true
      • Linda Saxton Unsure
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely false
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely true
      • Lutania Bridges Absolutely false
      • Christopher Russell Unsure
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Sandra Gill Absolutely true
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely false
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely false
      • Sytara Berry Absolutely true
      • Lutania Bridges Unsure
      • Christopher Russell Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Sandra Gill Unsure
      • Linda Saxton Absolutely false
      • Terri Stuckman Absolutely true
      • Brittany Ezell Unsure
      • Freddie Jones Absolutely false
      • Ronald Bailey Unsure
      • Sytara Berry Absolutely false
      • Lutania Bridges Absolutely true
      • Christopher Russell Absolutely false
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Sandra Gill Unsure
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Unsure
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely true
      • Lutania Bridges Absolutely true
      • Christopher Russell Absolutely true
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Sandra Gill Unsure
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely false
      • Freddie Jones Unsure
      • Ronald Bailey Unsure
      • Sytara Berry Absolutely true
      • Lutania Bridges Absolutely true
      • Christopher Russell Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Sandra Gill Unsure
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely false
      • Freddie Jones Unsure
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely true
      • Lutania Bridges Absolutely false
      • Christopher Russell Unsure
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Sandra Gill Unsure
      • Linda Saxton Unsure
      • Terri Stuckman Absolutely true
      • Brittany Ezell Absolutely false
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely true
      • Lutania Bridges Unsure
      • Christopher Russell Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Sandra Gill Absolutely true
      • Linda Saxton Absolutely true
      • Terri Stuckman Absolutely true
      • Brittany Ezell Unsure
      • Freddie Jones Absolutely true
      • Ronald Bailey Absolutely true
      • Sytara Berry Absolutely true
      • Lutania Bridges Absolutely true
      • Christopher Russell Absolutely true

Team Average Urgency Score

Participant Votes
0
1
0
0
8
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • At this time due to the pandemic, many people still have not returned to church which leads to a shortage of volunteers and many volunteers may become weary with serving every service. More volunteers are definitely needed. More training and casting vision to keep them motivated.
  • None
  • I wouldn’t say that we have a hurdle because my church team has the same vision as the leaders
  • Harvest is plentiful but the laborers are few
  • The enemy
  • If everybody agrees so we can talk about it to solve this problem
  • 1. Proper training for ministry departments for new volunteers (not saying all but some) 2. Better communication/participation i.e. dialogue within ministry departments (not saying all but some) 2. More visible signs i.e. welcome, restrooms
Enablers
  • We want our guests to know that we value them, that we prayed for them to come and prepared for them to come. We want them to feel at home and experience the presence of God every time they come.
  • We want them to want to come back and bring family and friends
  • My church prepared to greet guest at all times, but extra training is always useful to make excellence look great
  • Increase the Kingdom of God
  • Because they have made a decision to be there for the people and hopefully they will be able to meet
  • Because we are leaders and we lead by example and we have to a faith that things will come together
  • Being Guest Ready is very important for multiple reasons. 1. To make their comfortable for the Experience from the parking lot, building entry and welcoming into the sanctuary. 2. Making sure they know the structure of their needs i.e. restrooms, kids area. 3. Guest Ready is important for church referrals from their experience.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief