Your church meets the expecation

Your church scored 43%
43%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    48%
  • People
    50%
  • Processes
    35%
  • Program
    40%
# Name Place People Processes Program Avg (%)
1 John P Stoltzfus 45 60 30 35 43
2 Mary Schertz 50 40 40 45 44
Church Average 48 50 35 40 43%

Detailed Report:

Celebrate what you’re doing well
  1. 1. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
  2. 2. We intentionally station volunteers where guests will potentially make decisions.
  3. 3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.


Focus on what needs immediate attention
  1. 1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  2. 2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  3. 3. We offer clear next steps to our guests to make it easier for them to connect with our church.
  • Review current areas of great alignment
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      Absolutely false
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • John P Stoltzfus Absolutely true
      • Mary Schertz Absolutely false
    • We intentionally station volunteers where guests will potentially make decisions.
      • John P Stoltzfus Absolutely true
      • Mary Schertz Unsure
    • The noise level in our building feels exciting but not overpowering.
      • John P Stoltzfus Unsure
      • Mary Schertz Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • John P Stoltzfus Absolutely false
      • Mary Schertz Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Unsure
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • John P Stoltzfus Absolutely true
      • Mary Schertz Absolutely false
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • John P Stoltzfus Unsure
      • Mary Schertz Absolutely false
    • Our volunteers invite their friends to join their team.
      • John P Stoltzfus Unsure
      • Mary Schertz Absolutely false
  • Celebrate current areas of great alignment
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      Absolutely false
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • John P Stoltzfus Absolutely false
      • Mary Schertz Unsure
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • John P Stoltzfus Absolutely false
      • Mary Schertz Unsure
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • John P Stoltzfus Absolutely false
      • Mary Schertz Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • John P Stoltzfus Unsure
      • Mary Schertz Absolutely false
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Unsure
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      Absolutely false
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely false
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • John P Stoltzfus Unsure
      • Mary Schertz Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • John P Stoltzfus Absolutely false
      • Mary Schertz Unsure

Team Average Urgency Score

Participant Votes
0
0
0
0
2
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Political will. Assertive central leadership. Dogged old patterns with 50 years of history, and loss.
  • Our insider mentality
Enablers
  • The congregation is aging and has a hard time changing things. The congregation has a hard time doing meaningful work of remembering, reframing, and recruiting.
  • Because we are so insider oriented in so many ways.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief