Your church meets the expecation

Your church scored 88%
88%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    85%
  • People
    55%
  • Processes
    70%
  • Program
    90%
# Name Place People Processes Program Avg (%)
1 Norman Sullivan 95 75 80 100 88
2 Cherie Campbell 75 35 60 80 63
Church Average 85 55 70 90 75%

Detailed Report:

Celebrate what you’re doing well
  1. 1. People walk out of church feeling better than when they came in.
  2. 2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  3. 3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.


Focus on what needs immediate attention
  1. 1. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  2. 2. Volunteers are always well-informed and never tell me, “I didn’t know.”
  3. 3. Our volunteers are well-trained and regularly show up on time.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Norman Sullivan Absolutely true
      • Cherie Campbell Unsure
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Norman Sullivan Absolutely true
      • Cherie Campbell Absolutely false
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Norman Sullivan Absolutely true
      • Cherie Campbell Unsure
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Norman Sullivan Absolutely true
      • Cherie Campbell Unsure
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Norman Sullivan Absolutely true
      • Cherie Campbell Absolutely false
    • Our volunteers invite their friends to join their team.
      • Norman Sullivan Absolutely true
      • Cherie Campbell Unsure
  • Celebrate current areas of great alignment
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Norman Sullivan Absolutely true
      • Cherie Campbell Absolutely false
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment

Team Average Urgency Score

Participant Votes
0
0
0
1
1
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • The unknown. Not knowing what we don’t know.
Enablers
  • People decide in the first five minutes if they are coming back, and they will hear the gospel; so we want them returning.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief