Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. People walk out of church feeling better than when they came in.
3. Our volunteers invite their friends to join their team.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.