Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.