Your church meets the expecation

Your church scored 49%
49%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    45%
  • People
    35%
  • Processes
    60%
  • Program
    55%
# Name Place People Processes Program Avg (%)
1 Bethany Donahue 45 35 60 55 49
Church Average 45 35 60 55 49%

Detailed Report:

Celebrate what you’re doing well
  1. 1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  2. 2. We offer clear next steps to our guests to make it easier for them to connect with our church.
  3. 3. We intentionally station volunteers where guests will potentially make decisions.


Focus on what needs immediate attention
  1. 1. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  2. 2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  3. 3. Our parking lots, lobbies, and worship center are at or less than 80% full.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Unsure
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      Absolutely false
    • The noise level in our building feels exciting but not overpowering.
      Unsure
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely false
  • Analyze potential areas for better alignment
  • Celebrate current areas of great alignment
    • Our volunteers are well-trained and regularly show up on time.
      Absolutely false
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Unsure
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      Absolutely false
    • Our volunteers invite their friends to join their team.
      Absolutely false
  • Analyze potential areas for better alignment
  • Celebrate current areas of great alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      Absolutely true
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      Absolutely false
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      Absolutely false
  • Analyze potential areas for better alignment
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      Absolutely false
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      Absolutely false
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment

Team Average Urgency Score

Participant Votes
0
0
0
0
1
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Volunteer training and numbers
Enablers
  • Our church experience tends to cater to those with a familiarity with our congregation and spaces and is not as accessible to a first time visitor. We could be more intentional with our Guest Services process and seek to make our first impression more welcoming.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief