Celebrate what you’re doing well
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. We offer clear next steps to our guests to make it easier for them to connect with our church.
3. We intentionally station volunteers where guests will potentially make decisions.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.