Celebrate what you’re doing well
1. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our volunteers invite their friends to join their team.