Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. We offer clear next steps to our guests to make it easier for them to connect with our church.
3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.