Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our volunteers invite their friends to join their team.