Your church meets the expecation

Your church scored 59%
59%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    73%
  • People
    60%
  • Processes
    68%
  • Program
    75%
# Name Place People Processes Program Avg (%)
1 Suzette Zarate 50 60 60 65 59
2 Lala Montano 95 60 75 85 79
Church Average 73 60 68 75 69%

Detailed Report:

Celebrate what you’re doing well
  1. 1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  2. 2. We intentionally station volunteers where guests will potentially make decisions.
  3. 3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.


Focus on what needs immediate attention
  1. 1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  2. 2. Our volunteers invite their friends to join their team.
  3. 3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Suzette Zarate Absolutely false
      • Lala Montano Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Suzette Zarate Unsure
      • Lala Montano Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Suzette Zarate Absolutely false
      • Lala Montano Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      Unsure
    • Our volunteers invite their friends to join their team.
      Unsure
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Suzette Zarate Absolutely true
      • Lala Montano Unsure
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Suzette Zarate Unsure
      • Lala Montano Absolutely true
  • Celebrate current areas of great alignment
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Unsure
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Suzette Zarate Unsure
      • Lala Montano Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Suzette Zarate Unsure
      • Lala Montano Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Suzette Zarate Unsure
      • Lala Montano Absolutely true
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
  • Analyze potential areas for better alignment
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Suzette Zarate Unsure
      • Lala Montano Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Suzette Zarate Absolutely true
      • Lala Montano Unsure
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Suzette Zarate Unsure
      • Lala Montano Absolutely true

Team Average Urgency Score

Participant Votes
0
1
1
0
0
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • lack of volunteers, volunteer burn out
Enablers
  • Return guests
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief