Celebrate what you’re doing well
1. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
2. We offer clear next steps to our guests to make it easier for them to connect with our church.
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.