Celebrate what you’re doing well
1. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.