Your church meets the expecation

Your church scored 61%
61%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    71%
  • People
    54%
  • Processes
    54%
  • Program
    56%
# Name Place People Processes Program Avg (%)
1 Don Lorfing 85 50 45 65 61
2 Regina Vermeulen 90 60 70 65 71
3 Natalee Butler 50 45 50 45 48
4 Scott Hove 60 60 50 50 55
Church Average 71 54 54 56 59%

Detailed Report:

Celebrate what you’re doing well
  1. 1. People walk out of church feeling better than when they came in.
  2. 2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  3. 3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.


Focus on what needs immediate attention
  1. 1. People interested in volunteering are clear about their next steps and follow through on joining a team.
  2. 2. Our volunteers invite their friends to join their team.
  3. 3. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
  • Analyze potential areas for better alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      • Don Lorfing Absolutely true
      • Regina Vermeulen Absolutely true
      • Natalee Butler Absolutely false
      • Scott Hove Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Don Lorfing Absolutely true
      • Regina Vermeulen Absolutely true
      • Natalee Butler Absolutely false
      • Scott Hove Unsure
    • The noise level in our building feels exciting but not overpowering.
      • Don Lorfing Absolutely true
      • Regina Vermeulen Absolutely true
      • Natalee Butler Unsure
      • Scott Hove Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Don Lorfing Absolutely true
      • Regina Vermeulen Absolutely true
      • Natalee Butler Absolutely true
      • Scott Hove Absolutely false
  • Celebrate current areas of great alignment
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      Unsure
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Don Lorfing Absolutely false
      • Regina Vermeulen Absolutely true
      • Natalee Butler Absolutely false
      • Scott Hove Absolutely true
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Don Lorfing Absolutely true
      • Regina Vermeulen Absolutely true
      • Natalee Butler Absolutely false
      • Scott Hove Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Don Lorfing Absolutely true
      • Regina Vermeulen Unsure
      • Natalee Butler Absolutely true
      • Scott Hove Absolutely true
    • Our volunteers invite their friends to join their team.
      • Don Lorfing Absolutely false
      • Regina Vermeulen Unsure
      • Natalee Butler Absolutely false
      • Scott Hove Absolutely false
  • Celebrate current areas of great alignment
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Absolutely false
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Don Lorfing Absolutely false
      • Regina Vermeulen Absolutely true
      • Natalee Butler Absolutely false
      • Scott Hove Unsure
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Don Lorfing Absolutely true
      • Regina Vermeulen Absolutely true
      • Natalee Butler Absolutely true
      • Scott Hove Unsure
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Don Lorfing Unsure
      • Regina Vermeulen Absolutely true
      • Natalee Butler Absolutely false
      • Scott Hove Unsure
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Don Lorfing Absolutely true
      • Regina Vermeulen Absolutely true
      • Natalee Butler Unsure
      • Scott Hove Unsure
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Don Lorfing Absolutely true
      • Regina Vermeulen Absolutely false
      • Natalee Butler Absolutely false
      • Scott Hove Absolutely false
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Don Lorfing Absolutely false
      • Regina Vermeulen Unsure
      • Natalee Butler Absolutely false
      • Scott Hove Absolutely false

Team Average Urgency Score

Participant Votes
0
0
0
2
2
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • An organizational structure for our volunteers and clear vision of what it means to be guest ready.
  • Engaging more congregation members in volunteering. We don’t communicate our needs, the degree of commitment and core responsibilities as well as the enjoyment, engagement, cohesiveness and reward that people volunteering together creates.
  • My leadership/initiative
  • Being unsure of the some of the questions you just asked
Enablers
  • Better retention of guests
  • We do a lot of things right in this area; however, there is always room for improvement. We should be asking ourselves and guests where the areas for improvement are, meaning what we can do better and how.
  • We limit who we can reach by not being ready
  • To grow our church and God’s Kingdom
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief