Celebrate what you’re doing well
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. Our volunteers invite their friends to join their team.