Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
3. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.