Your church meets the expecation

Your church scored 54%
54%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    67%
  • People
    73%
  • Processes
    77%
  • Program
    60%
# Name Place People Processes Program Avg (%)
1 Mike Harroll 45 60 70 40 54
2 Robbie Rees 75 60 75 60 68
3 Matt Kennard 80 100 85 80 86
Church Average 67 73 77 60 69%

Detailed Report:

Celebrate what you’re doing well
  1. 1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  2. 2. The noise level in our building feels exciting but not overpowering.
  3. 3. People walk out of church feeling better than when they came in.


Focus on what needs immediate attention
  1. 1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  2. 2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  3. 3. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  • Review current areas of great alignment
    • The noise level in our building feels exciting but not overpowering.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Mike Harroll Unsure
      • Robbie Rees Absolutely true
      • Matt Kennard Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      • Mike Harroll Absolutely false
      • Robbie Rees Absolutely true
      • Matt Kennard Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Mike Harroll Absolutely false
      • Robbie Rees Unsure
      • Matt Kennard Unsure
  • Celebrate current areas of great alignment
    • Our volunteers are well-trained and regularly show up on time.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Mike Harroll Unsure
      • Robbie Rees Absolutely true
      • Matt Kennard Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Mike Harroll Unsure
      • Robbie Rees Absolutely false
      • Matt Kennard Absolutely true
    • Our volunteers invite their friends to join their team.
      • Mike Harroll Unsure
      • Robbie Rees Absolutely false
      • Matt Kennard Absolutely true
  • Celebrate current areas of great alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Mike Harroll Unsure
      • Robbie Rees Absolutely true
      • Matt Kennard Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Mike Harroll Absolutely true
      • Robbie Rees Unsure
      • Matt Kennard Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Mike Harroll Unsure
      • Robbie Rees Absolutely true
      • Matt Kennard Absolutely true
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Mike Harroll Absolutely false
      • Robbie Rees Unsure
      • Matt Kennard Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Mike Harroll Unsure
      • Robbie Rees Unsure
      • Matt Kennard Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Mike Harroll Absolutely false
      • Robbie Rees Unsure
      • Matt Kennard Unsure
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Mike Harroll Unsure
      • Robbie Rees Absolutely true
      • Matt Kennard Absolutely true

Team Average Urgency Score

Participant Votes
0
0
0
0
3
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Not taking the time to identify what we need to do and then execute by taking the action steps needed to solve this problem.
  • miscommunication, misinforming,
  • Numbers. We are still in the early stages of growth so we are limited on the amount of volunteers we have. However, the volunteers we have are faithful and eager.
Enablers
  • We are in the process of relaunching our church and we are taking on a whole new identity. We want to make sure we have people ready to serve the unchurched.
  • It is important to make sure first time guests are made a priority from there first step in to leaving and communicating effectively to a team of volunteers the roles and what is expected to be communicated with guests and have knowledge ready to share with guests when needed.
  • Church should always be guest ready if it intends to grow and reach others for Christ.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief