Your church meets the expecation

Your church scored 50%
50%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    63%
  • People
    64%
  • Processes
    58%
  • Program
    62%
# Name Place People Processes Program Avg (%)
1 Anna Guidroz 40 60 55 45 50
2 Nicole 60 80 65 60 66
3 Susie Scalia 65 70 70 80 71
4 Mike 55 50 55 55 54
5 Melissa 75 90 50 55 68
6 Ed 75 80 65 90 78
7 Shaunda 55 60 40 45 50
8 Beth 75 70 70 75 73
9 DJ 60 55 70 55 60
10 Susie 65 70 70 75 70
11 Mike Welch 55 35 55 55 50
12 Laura 80 70 45 65 65
13 Chris 55 45 45 50 49
Church Average 63 64 58 62 62%

Detailed Report:

Celebrate what you’re doing well
  1. 1. People walk out of church feeling better than when they came in.
  2. 2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  3. 3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.


Focus on what needs immediate attention
  1. 1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
  2. 2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  3. 3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  • Review current areas of great alignment
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Anna Guidroz Absolutely false
      • Nicole Absolutely true
      • Susie Scalia Absolutely true
      • Mike Unsure
      • Melissa Absolutely true
      • Ed Absolutely true
      • Shaunda Absolutely true
      • Beth Absolutely true
      • DJ Absolutely true
      • Susie Absolutely true
      • Mike Welch Absolutely true
      • Laura Absolutely true
      • Chris Absolutely true
    • We intentionally station volunteers where guests will potentially make decisions.
      • Anna Guidroz Unsure
      • Nicole Absolutely false
      • Susie Scalia Absolutely true
      • Mike Absolutely true
      • Melissa Unsure
      • Ed Unsure
      • Shaunda Unsure
      • Beth Absolutely true
      • DJ Absolutely true
      • Susie Unsure
      • Mike Welch Absolutely false
      • Laura Absolutely true
      • Chris Absolutely false
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Anna Guidroz Absolutely false
      • Nicole Absolutely false
      • Susie Scalia Unsure
      • Mike Absolutely false
      • Melissa Unsure
      • Ed Unsure
      • Shaunda Absolutely true
      • Beth Absolutely true
      • DJ Absolutely false
      • Susie Unsure
      • Mike Welch Absolutely false
      • Laura Absolutely true
      • Chris Absolutely false
    • The noise level in our building feels exciting but not overpowering.
      • Anna Guidroz Unsure
      • Nicole Absolutely true
      • Susie Scalia Unsure
      • Mike Absolutely true
      • Melissa Absolutely true
      • Ed Absolutely true
      • Shaunda Unsure
      • Beth Absolutely true
      • DJ Unsure
      • Susie Absolutely true
      • Mike Welch Unsure
      • Laura Absolutely true
      • Chris Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Anna Guidroz Absolutely true
      • Nicole Absolutely true
      • Susie Scalia Absolutely true
      • Mike Absolutely true
      • Melissa Absolutely true
      • Ed Absolutely true
      • Shaunda Absolutely false
      • Beth Unsure
      • DJ Absolutely false
      • Susie Absolutely true
      • Mike Welch Absolutely true
      • Laura Absolutely true
      • Chris Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Anna Guidroz Absolutely false
      • Nicole Absolutely true
      • Susie Scalia Absolutely true
      • Mike Absolutely true
      • Melissa Absolutely true
      • Ed Absolutely true
      • Shaunda Absolutely true
      • Beth Absolutely true
      • DJ Absolutely false
      • Susie Absolutely true
      • Mike Welch Absolutely false
      • Laura Absolutely true
      • Chris Absolutely false
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Anna Guidroz Absolutely true
      • Nicole Absolutely true
      • Susie Scalia Absolutely true
      • Mike Absolutely false
      • Melissa Absolutely true
      • Ed Absolutely true
      • Shaunda Absolutely true
      • Beth Absolutely true
      • DJ Unsure
      • Susie Absolutely true
      • Mike Welch Absolutely false
      • Laura Unsure
      • Chris Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      • Anna Guidroz Absolutely true
      • Nicole Absolutely true
      • Susie Scalia Absolutely true
      • Mike Absolutely true
      • Melissa Absolutely true
      • Ed Absolutely true
      • Shaunda Absolutely true
      • Beth Absolutely true
      • DJ Absolutely true
      • Susie Absolutely true
      • Mike Welch Unsure
      • Laura Absolutely true
      • Chris Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Anna Guidroz Absolutely true
      • Nicole Unsure
      • Susie Scalia Unsure
      • Mike Absolutely false
      • Melissa Absolutely true
      • Ed Absolutely true
      • Shaunda Unsure
      • Beth Absolutely true
      • DJ Unsure
      • Susie Absolutely true
      • Mike Welch Absolutely false
      • Laura Absolutely true
      • Chris Absolutely false
    • Our volunteers invite their friends to join their team.
      • Anna Guidroz Unsure
      • Nicole Absolutely true
      • Susie Scalia Unsure
      • Mike Absolutely false
      • Melissa Absolutely true
      • Ed Unsure
      • Shaunda Absolutely false
      • Beth Unsure
      • DJ Absolutely true
      • Susie Unsure
      • Mike Welch Unsure
      • Laura Absolutely true
      • Chris Absolutely false
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Anna Guidroz Absolutely true
      • Nicole Unsure
      • Susie Scalia Absolutely true
      • Mike Absolutely true
      • Melissa Absolutely false
      • Ed Unsure
      • Shaunda Unsure
      • Beth Absolutely true
      • DJ Absolutely true
      • Susie Absolutely true
      • Mike Welch Absolutely true
      • Laura Unsure
      • Chris Absolutely true
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Anna Guidroz Absolutely true
      • Nicole Absolutely true
      • Susie Scalia Unsure
      • Mike Absolutely true
      • Melissa Unsure
      • Ed Unsure
      • Shaunda Absolutely false
      • Beth Absolutely true
      • DJ Absolutely true
      • Susie Unsure
      • Mike Welch Unsure
      • Laura Unsure
      • Chris Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Anna Guidroz Absolutely false
      • Nicole Absolutely true
      • Susie Scalia Absolutely true
      • Mike Unsure
      • Melissa Unsure
      • Ed Absolutely true
      • Shaunda Absolutely false
      • Beth Unsure
      • DJ Absolutely false
      • Susie Absolutely true
      • Mike Welch Absolutely true
      • Laura Absolutely false
      • Chris Absolutely false
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Anna Guidroz Absolutely true
      • Nicole Absolutely true
      • Susie Scalia Absolutely true
      • Mike Absolutely false
      • Melissa Absolutely true
      • Ed Absolutely true
      • Shaunda Absolutely true
      • Beth Absolutely true
      • DJ Absolutely true
      • Susie Absolutely true
      • Mike Welch Unsure
      • Laura Absolutely true
      • Chris Absolutely false
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Anna Guidroz Absolutely false
      • Nicole Absolutely false
      • Susie Scalia Absolutely true
      • Mike Unsure
      • Melissa Absolutely false
      • Ed Absolutely true
      • Shaunda Absolutely false
      • Beth Absolutely true
      • DJ Absolutely true
      • Susie Absolutely true
      • Mike Welch Absolutely false
      • Laura Unsure
      • Chris Absolutely false
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Anna Guidroz Absolutely true
      • Nicole Absolutely true
      • Susie Scalia Absolutely true
      • Mike Absolutely true
      • Melissa Absolutely true
      • Ed Absolutely true
      • Shaunda Absolutely false
      • Beth Absolutely true
      • DJ Unsure
      • Susie Absolutely true
      • Mike Welch Absolutely true
      • Laura Absolutely true
      • Chris Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Anna Guidroz Absolutely false
      • Nicole Absolutely true
      • Susie Scalia Absolutely true
      • Mike Absolutely false
      • Melissa Absolutely false
      • Ed Absolutely true
      • Shaunda Unsure
      • Beth Unsure
      • DJ Unsure
      • Susie Unsure
      • Mike Welch Absolutely false
      • Laura Unsure
      • Chris Absolutely false
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Anna Guidroz Absolutely false
      • Nicole Absolutely false
      • Susie Scalia Unsure
      • Mike Absolutely false
      • Melissa Absolutely false
      • Ed Absolutely true
      • Shaunda Absolutely false
      • Beth Unsure
      • DJ Unsure
      • Susie Unsure
      • Mike Welch Absolutely false
      • Laura Unsure
      • Chris Absolutely false
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Anna Guidroz Absolutely false
      • Nicole Absolutely false
      • Susie Scalia Absolutely true
      • Mike Unsure
      • Melissa Unsure
      • Ed Absolutely true
      • Shaunda Unsure
      • Beth Absolutely true
      • DJ Unsure
      • Susie Absolutely true
      • Mike Welch Absolutely true
      • Laura Absolutely true
      • Chris Unsure

Team Average Urgency Score

Participant Votes
0
0
0
2
11
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Our facility is brown. Although our family is welcoming, the facility is not but our elders are so proud of it.
  • Trained volunteers strategically placed
  • Perhaps a bit more specific training for greeters and hostesses concerning desired protocol.
  • Overcoming lethargy and resistance to change
  • Maybe lack of knowledge?
  • Age of the bulk of the congregation.
  • Tradition
  • Overcoming the reluctance to accept change.
  • Out of date church(the look), older volunteers, need to come up to the 21st century.
  • We must make our volunteers aware of what is needed in each area of ministry.
  • Older members resistance to change
  • Change is not easy
Enablers
  • So that we can reach the lost.
  • To retain visitors
  • If we all know what is expected, or know the protocol for guests… This makes things more cohesive.
  • Without a collective sense of purpose and urgency we will fail.
  • Because we love people and we want to serve their needs.
  • We want guest to make our church their home church.
  • Because we ARE the church… if we don’t make guests welcome, or help our church grow, it will die.
  • We want to reach the lost and hurting. Our guests should feel welcome and wanted. We should exceed their expectations and make attending our church something they desire.
  • To bring more people into God kingdom.
  • We should all get on the same page as far as being welcoming and interested in our guests.
  • Converting visitors into members
  • A guests first impression of a church is when they walk into the front doors. They should be able to feel God’s love the moment they walk in. What if at that moment, we are the ones between them chosing Heaven or hell?
  • Growth
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief