Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our volunteers are well-trained and regularly show up on time.
Focus on what needs immediate attention
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.