Celebrate what you’re doing well
1. Our volunteers are well-trained and regularly show up on time.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.