Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.