Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.