Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. We intentionally station volunteers where guests will potentially make decisions.
2. We offer clear next steps to our guests to make it easier for them to connect with our church.
3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.