Justin-2915 – Guest Ready Church

Your church scored 73%

73%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

Place

83%
People

68%
Processes

76%
Program

75%

#	Name	Place	People	Processes	Program	Avg (%)
1	Justin	75	65	80	70	73
2	Todd Crabtree	95	80	85	75	84
3	Terryl Crabtree	90	90	100	100	95
4	Allison Fure	70	35	40	55	50
	Church Average	83	68	76	75	76%

Detailed Report:

Celebrate what you’re doing well

1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. The noise level in our building feels exciting but not overpowering.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.

Focus on what needs immediate attention

1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers invite their friends to join their team.

Review current areas of great alignment
- It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
  
  Absolutely true
- The noise level in our building feels exciting but not overpowering.
  
  Absolutely true
- Our parking lots, lobbies, and worship center are at or less than 80% full.
  
  Absolutely true

Analyze potential areas for better alignment
- We intentionally station volunteers where guests will potentially make decisions.
  Justin Unsure
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false
- Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  Justin Absolutely false
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false

Celebrate current areas of great alignment

Analyze potential areas for better alignment
- Our volunteers are well-trained and regularly show up on time.
  Justin Absolutely true
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false
- Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
  Justin Absolutely true
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Unsure
- Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
  Justin Absolutely true
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false
- Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  Justin Absolutely true
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false
- Our volunteers invite their friends to join their team.
  Justin Absolutely false
  
  Todd Crabtree Unsure
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Unsure

Celebrate current areas of great alignment
- Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  
  Absolutely true

Analyze potential areas for better alignment
- Volunteers are always well-informed and never tell me, “I didn’t know.”
  Justin Absolutely true
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false
- People interested in volunteering are clear about their next steps and follow through on joining a team.
  Justin Absolutely true
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false
- Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  Justin Absolutely false
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false
- Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
  Justin Absolutely true
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Unsure

Celebrate current areas of great alignment
- People walk out of church feeling better than when they came in.
  
  Absolutely true
- We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  
  Absolutely true

Analyze potential areas for better alignment
- We understand our guests and their preferences – where they like to eat and what experiences they are used to.
  Justin Absolutely true
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Unsure
- We know the right volunteers are in the right places because guests frequently ask them for prayer.
  Justin Absolutely false
  
  Todd Crabtree Unsure
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false
- We offer clear next steps to our guests to make it easier for them to connect with our church.
  Justin Absolutely true
  
  Todd Crabtree Absolutely true
  
  Terryl Crabtree Absolutely true
  
  Allison Fure Absolutely false

Team Average Urgency Score

Participant Votes

0

0

0

1

3

Not urgent
Hardly urgent
Unsure
Slightly urgent
Absolutely urgent

Hurdles

Small
Intentionally scheduled volunteer training/ communication times. -Allison

Enablers

To have an opportunity to usher more people to the Kingdom of God
Jesus, solves all our problems
Get more people in the doors and to feel absolutely comfortable to invite friends

assessment scores

Get your team ready for Decision Day
after all team members have taken the test.