Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. People walk out of church feeling better than when they came in.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers are well-trained and regularly show up on time.