Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. The noise level in our building feels exciting but not overpowering.
3. People walk out of church feeling better than when they came in.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.