Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”