Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our volunteers invite their friends to join their team.