Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers invite their friends to join their team.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.