Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. We offer clear next steps to our guests to make it easier for them to connect with our church.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”
Focus on what needs immediate attention
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.