Celebrate what you’re doing well
1. We know the right volunteers are in the right places because guests frequently ask them for prayer.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
Focus on what needs immediate attention
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. People interested in volunteering are clear about their next steps and follow through on joining a team.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”