Celebrate what you’re doing well
1. The noise level in our building feels exciting but not overpowering.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.