Celebrate what you’re doing well
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers invite their friends to join their team.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.