Celebrate what you’re doing well
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. We understand our guests and their preferences – where they like to eat and what experiences they are used to.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our volunteers are well-trained and regularly show up on time.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.