Celebrate what you’re doing well
1. People interested in volunteering are clear about their next steps and follow through on joining a team.
2. Our volunteers are well-trained and regularly show up on time.
3. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.