Celebrate what you’re doing well
1. We intentionally station volunteers where guests will potentially make decisions.
2. People walk out of church feeling better than when they came in.
3. People interested in volunteering are clear about their next steps and follow through on joining a team.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.