Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. We intentionally station volunteers where guests will potentially make decisions.
Focus on what needs immediate attention
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.