Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our volunteers invite their friends to join their team.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.
Focus on what needs immediate attention
1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Volunteers are always well-informed and never tell me, “I didn’t know.”