Celebrate what you’re doing well
1. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
2. Our parking lots, lobbies, and worship center are at or less than 80% full.
3. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
Focus on what needs immediate attention
1. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
2. Our volunteers are well-trained and regularly show up on time.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.