Celebrate what you’re doing well
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. We offer clear next steps to our guests to make it easier for them to connect with our church.
3. We know the right volunteers are in the right places because guests frequently ask them for prayer.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.