Your church meets the expecation

Your church scored 56%
56%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    72%
  • People
    63%
  • Processes
    50%
  • Program
    75%
# Name Place People Processes Program Avg (%)
1 Brandin Melton 65 55 35 70 56
2 Mark Proulx 70 60 55 75 65
3 JC Schwartz 80 75 60 80 74
Church Average 72 63 50 75 65%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
  2. 2. People walk out of church feeling better than when they came in.
  3. 3. Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.


Focus on what needs immediate attention
  1. 1. Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
  2. 2. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
  3. 3. Volunteers are always well-informed and never tell me, “I didn’t know.”
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      • Brandin Melton Unsure
      • Mark Proulx Absolutely true
      • JC Schwartz Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Brandin Melton Unsure
      • Mark Proulx Absolutely true
      • JC Schwartz Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      • Brandin Melton Absolutely true
      • Mark Proulx Absolutely false
      • JC Schwartz Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Brandin Melton Unsure
      • Mark Proulx Absolutely false
      • JC Schwartz Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Brandin Melton Unsure
      • Mark Proulx Absolutely false
      • JC Schwartz Absolutely false
    • Our volunteers invite their friends to join their team.
      • Brandin Melton Absolutely false
      • Mark Proulx Absolutely true
      • JC Schwartz Absolutely true
  • Celebrate current areas of great alignment
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Brandin Melton Absolutely false
      • Mark Proulx Absolutely false
      • JC Schwartz Absolutely true
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Brandin Melton Absolutely false
      • Mark Proulx Absolutely true
      • JC Schwartz Unsure
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Brandin Melton Absolutely false
      • Mark Proulx Absolutely true
      • JC Schwartz Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      • Brandin Melton Unsure
      • Mark Proulx Absolutely true
      • JC Schwartz Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Brandin Melton Unsure
      • Mark Proulx Absolutely false
      • JC Schwartz Absolutely false
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Brandin Melton Unsure
      • Mark Proulx Absolutely true
      • JC Schwartz Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Brandin Melton Unsure
      • Mark Proulx Absolutely false
      • JC Schwartz Unsure

Team Average Urgency Score

Participant Votes
0
1
0
1
1
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Equipping and training our volunteers.
  • Permanent location funding
Enablers
  • We want to improve our guest retention so we can effectively disciple them.
  • Church needs to grow. If it’s not growing, it’s dying.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief