Your church meets the expecation

Your church scored 64%
64%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    67%
  • People
    57%
  • Processes
    60%
  • Program
    67%
# Name Place People Processes Program Avg (%)
1 Kevin Furtney 70 60 70 55 64
2 Jon 65 60 55 70 63
3 Alex 65 50 55 75 61
Church Average 67 57 60 67 63%

Detailed Report:

Celebrate what you’re doing well
  1. 1. We offer clear next steps to our guests to make it easier for them to connect with our church.
  2. 2. We intentionally station volunteers where guests will potentially make decisions.
  3. 3. People walk out of church feeling better than when they came in.


Focus on what needs immediate attention
  1. 1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
  2. 2. Volunteers are always well-informed and never tell me, “I didn’t know.”
  3. 3. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
  • Review current areas of great alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      Absolutely true
  • Analyze potential areas for better alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      • Kevin Furtney Absolutely true
      • Jon Absolutely true
      • Alex Unsure
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      • Kevin Furtney Unsure
      • Jon Absolutely false
      • Alex Absolutely false
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      • Kevin Furtney Unsure
      • Jon Absolutely true
      • Alex Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      Absolutely true
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Unsure
  • Analyze potential areas for better alignment
    • Our volunteers are well-trained and regularly show up on time.
      • Kevin Furtney Absolutely true
      • Jon Absolutely true
      • Alex Unsure
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      • Kevin Furtney Absolutely true
      • Jon Absolutely false
      • Alex Absolutely false
    • Our volunteers invite their friends to join their team.
      • Kevin Furtney Absolutely false
      • Jon Absolutely true
      • Alex Unsure
  • Celebrate current areas of great alignment
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Kevin Furtney Unsure
      • Jon Absolutely false
      • Alex Absolutely false
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      • Kevin Furtney Absolutely true
      • Jon Unsure
      • Alex Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      • Kevin Furtney Unsure
      • Jon Unsure
      • Alex Absolutely false
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
  • Analyze potential areas for better alignment
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      • Kevin Furtney Absolutely true
      • Jon Absolutely false
      • Alex Absolutely true
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Kevin Furtney Unsure
      • Jon Absolutely true
      • Alex Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Kevin Furtney Absolutely false
      • Jon Unsure
      • Alex Unsure
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      • Kevin Furtney Unsure
      • Jon Absolutely true
      • Alex Absolutely true

Team Average Urgency Score

Participant Votes
0
0
0
1
2
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Time
  • Volunteer apathy, which really is spiritual apathy I believe.
  • Members/volunteers being willing to take initiative in connecting with new people boldly.
Enablers
  • to get people engaged in serving and connected to the gospel
  • It takes a lot of courage to step out of your comfort zone to attend a new church for the first time, especially if you are from another culture and/or country – feeling loved and welcomed through intentional connection on the first visit is absolutely critical so that newcomers are brave enough to come a second time, and then third time, and so on.
  • So that when new people come they feel as comfortable as possible rather than leaving feeling confused/unnoticed
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief