Your church meets the expecation

Your church scored 65%
65%

Needs improvement

Meets expectations

Exceeds expectations

Here's how you scored on your 4 Ps:

  • Place
    78%
  • People
    55%
  • Processes
    65%
  • Program
    70%
# Name Place People Processes Program Avg (%)
1 Kyle Holt 75 55 65 65 65
2 Jessica Holt 80 55 65 75 69
Church Average 78 55 65 70 67%

Detailed Report:

Celebrate what you’re doing well
  1. 1. Our parking lots, lobbies, and worship center are at or less than 80% full.
  2. 2. We offer clear next steps to our guests to make it easier for them to connect with our church.
  3. 3. We intentionally station volunteers where guests will potentially make decisions.


Focus on what needs immediate attention
  1. 1. Our volunteers invite their friends to join their team.
  2. 2. Volunteers are always well-informed and never tell me, “I didn’t know.”
  3. 3. Our volunteers are well-trained and regularly show up on time.
  • Review current areas of great alignment
    • We intentionally station volunteers where guests will potentially make decisions.
      Absolutely true
    • Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
      Absolutely true
    • The noise level in our building feels exciting but not overpowering.
      Absolutely true
    • Our parking lots, lobbies, and worship center are at or less than 80% full.
      Absolutely true
  • Analyze potential areas for better alignment
    • It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
      • Kyle Holt Unsure
      • Jessica Holt Absolutely true
  • Celebrate current areas of great alignment
    • Our volunteers are well-trained and regularly show up on time.
      Unsure
    • Our volunteers have a healthy attitude of serving and are prepared to go beyond just their scheduled time.
      Absolutely true
    • Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.
      Unsure
  • Analyze potential areas for better alignment
    • Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.
      • Kyle Holt Absolutely true
      • Jessica Holt Unsure
    • Our volunteers invite their friends to join their team.
      • Kyle Holt Absolutely false
      • Jessica Holt Unsure
  • Celebrate current areas of great alignment
    • People interested in volunteering are clear about their next steps and follow through on joining a team.
      Absolutely true
    • Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
      Absolutely true
    • Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
      Absolutely true
  • Analyze potential areas for better alignment
    • Volunteers are always well-informed and never tell me, “I didn’t know.”
      • Kyle Holt Absolutely false
      • Jessica Holt Unsure
    • Our volunteers and staff are easy to identify and are able to provide answers when guests have questions.
      • Kyle Holt Absolutely true
      • Jessica Holt Unsure
  • Celebrate current areas of great alignment
    • People walk out of church feeling better than when they came in.
      Absolutely true
    • We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
      Absolutely true
    • We offer clear next steps to our guests to make it easier for them to connect with our church.
      Absolutely true
  • Analyze potential areas for better alignment
    • We understand our guests and their preferences – where they like to eat and what experiences they are used to.
      • Kyle Holt Unsure
      • Jessica Holt Absolutely true
    • We know the right volunteers are in the right places because guests frequently ask them for prayer.
      • Kyle Holt Unsure
      • Jessica Holt Absolutely true

Team Average Urgency Score

Participant Votes
0
0
0
2
0
  • Not urgent
  • Hardly urgent
  • Unsure
  • Slightly urgent
  • Absolutely urgent
Hurdles
  • Volunteers
Enablers
  • To ensure we are guest-centric.
assessment scores

Get your team ready for Decision Day
after all team members have taken the test.

Let's Debrief