Celebrate what you’re doing well
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. The noise level in our building feels exciting but not overpowering.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers are well-trained and regularly show up on time.
3. Our volunteers save their conversations with friends for after service and are actively on the lookout to welcome new guests.