Celebrate what you’re doing well
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. People interested in volunteering are clear about their next steps and follow through on joining a team.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. Our parking lots, lobbies, and worship center are at or less than 80% full.