Celebrate what you’re doing well
1. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
2. We intentionally station volunteers where guests will potentially make decisions.
3. People walk out of church feeling better than when they came in.
Focus on what needs immediate attention
1. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
2. We know the right volunteers are in the right places because guests frequently ask them for prayer.
3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.