Celebrate what you’re doing well
1. Our parking lots, lobbies, and worship center are at or less than 80% full.
2. It’s easy for guests to locate the parking lots, entrances, restrooms, kids’ areas, and where to sit during service.
3. People walk out of church feeling better than when they came in.
Focus on what needs immediate attention
1. Our volunteers are well-trained and regularly show up on time.
2. We are intentional about serving high-quality coffee and snacks so that our guests feel valued.
3. We understand our guests and their preferences – where they like to eat and what experiences they are used to.