Celebrate what you’re doing well
1. People walk out of church feeling better than when they came in.
2. Our children’s rooms are safe, clean, and organized, so parents aren’t forced to bring their kids to the service.
3. We offer clear next steps to our guests to make it easier for them to connect with our church.
Focus on what needs immediate attention
1. Our cleanliness, paint, fixtures, supplies, and scents remind guests of a five-star hotel.
2. Our volunteers are empowered to make spontaneous decisions without checking in with their team leader.
3. Our volunteers have caught the vision cast by leadership and are always enthusiastic to serve.